How to implement Omnichannel Services
Omnichannel – what does it depend on? The buying behaviors of consumers have changed. Previously customers would be surveyed in the store, today even before purchases research and recessions are …
Blog
Innovation Management – how does that work?
How do you succeed in optimizing processes, services and products nimbly or even identifying and implementing new successful business models? Innovation management is the solution. Attached is the basic concept …
IT Excellence How To – costs down, agility up
IT Excellence – how does that work? Essentially, it is about reducing IT costs and reinforcing agility and innovative power. It is thereby about optimising applied resources in front of …
Digitalization / Digital Transformation
Digitalization and the digital transformation are changing the environment for companies and especially the customer behavior fundamentally. The classical business models and business processes and interacting with the customer are …